This privacy policy ("Policy") delineates how Cronk Grow Nutrients Inc. (doing business as "Cronk Nutrients" or referred to as "we," "us," or "our") collects, processes, discloses, and safeguards the personal data obtained from visitors to our website (the "Site") and from customers who purchase our products and services ("Customers").
Information We Collect
We may gather the following types of personal data:
Contact Information: Such as your name, email address, phone number, and mailing address. Our address is 560 NB-100, Nauwigewauk, New Brunswick E5N 6Z8.
Payment Information: If you conduct a purchase on our Site, we might collect your credit card or other payment details. Please note that this information is not stored or retained by us, but processed through our third-party payment facilitators, Stripe and PayPal.
Shipping Information: When you order on our Site, we gather your shipping details, which include your name, shipping address, and contact number.
Usage Information: We accumulate data about your interaction with our Site, such as the pages you visit, the links you engage with, and other actions you undertake.
Technical Information: Data regarding your device and internet connection, including your IP address, browser type, and operating system may be collected.
SMS Subscription Information: If you opt into our SMS services, we collect your mobile number and any other personal data you provide, like your name or email address.
Use of Collected Information
We may utilize your personal data for the following purposes:
- To deliver our products and services to you, including managing your orders and offering customer support.
- To communicate with you about our products and services, including promotional emails, SMS messages, and other marketing communications.
- To enhance our Site and products, through analyzing usage trends and conducting research.
- To adhere to legal requirements and implement our policies.
Disclosure of Your Information
Your personal data may be shared with the following categories of third parties:
Service Providers: Third-party service providers who perform services on our behalf, such as our Site hosting, payment processing, product delivery, and shipping services, may receive your personal data. For instance, we utilize Big Commerce for our website provision.
Payment Providers: Your payment information will be shared with our third-party payment facilitators, Stripe and PayPal, when you make a purchase on our Site. We do not store or retain this data.
Business Partners: We might share your personal data with our business partners for marketing and other related purposes.
Legal Authorities: We may disclose your personal information to legal authorities if necessitated by law or in response to a subpoena, court order, or other legal process.
Protection of Your Information
We adopt reasonable measures to shield your personal data against unauthorized access, disclosure, or misuse. However, we cannot guarantee complete security of your personal information, as no security measure is entirely effective.
Your Rights and Choices
You possess certain rights with regards to your personal data, such as the right to access, correct, and delete your information. You may also object to certain uses of your data, such as for marketing purposes.
You may choose to opt out of receiving promotional emails or SMS messages from us by following the instructions in those communications. If you opt out, we may still send you non-promotional emails or SMS messages, like those related to your orders or customer service inquiries.
Changes to this Policy
We may periodically update this Policy to reflect changes in our privacy practices. We will post the updated Policy on our Site and indicate the date of the latest revision.
Contact Us
Should you have any queries or concerns about this Policy, please contact us at help@cronknutrients.com
