Privacy Policy

This privacy policy ("Policy") describes how Cronk Nutrients ("we," "us," or "our") collects, uses, discloses, and protects the personal information that we obtain from visitors to our website (the "Site") and from customers who purchase our products and services ("Customers").

What Information We Collect

We may collect the following types of personal information:

Contact Information: We may collect your name, email address, phone number, and mailing address. Our address is 560 NB-100, Nauwigewauk, New Brunswick E5N 6Z8.
Payment Information: If you make a purchase on our Site, we may collect your credit card information or other payment information. Please note that we do not store or retain your payment information. Instead, your payment information is processed by our third-party payment providers, Stripe and PayPal.
Shipping Information: If you make a purchase on our Site, we will collect your shipping information, including your name, shipping address, and phone number.
Usage Information: We may collect information about how you use our Site, including the pages you view, the links you click, and other actions you take.
Technical Information: We may collect technical information about your device and internet connection, including your IP address, browser type, and operating system.

How We Use Your Information

We may use your personal information for the following purposes:

To provide our products and services to you, including processing your orders and providing customer support.
To communicate with you about our products and services, including sending you promotional emails and other marketing communications.
To improve our Site and products, including analyzing usage trends and conducting research.
To comply with legal obligations and enforce our policies.

How We Disclose Your Information

We may disclose your personal information to the following types of third parties:

Service Providers: We may share your personal information with third-party service providers who perform services on our behalf, such as hosting our Site, processing payments, delivering our products, and shipping our products. For example, we use Big Commerce as our website provider.
Payment Providers: If you make a purchase on our Site, we will share your payment information with our third-party payment providers, Stripe and PayPal. Please note that we do not store or retain your payment information.
Business Partners: We may share your personal information with our business partners for marketing and other purposes.
Legal Authorities: We may disclose your personal information to legal authorities as required by law or in response to a subpoena, court order, or other legal process.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security measure is completely effective, and we cannot guarantee the security of your personal information.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, correct, and delete your information. You may also have the right to object to certain uses of your information, such as for marketing purposes.

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those related to your orders or customer service inquiries.

Changes to this Policy

We may update this Policy from time to time to reflect changes in our privacy practices. We will post the updated Policy on our Site and indicate the date of the latest revision.

If you have any questions or concerns about this Policy, please contact us at help@cronknutrients.com